Beveron Technologies is certified under ISO/IEC 20000-1:2018, the internationally recognized standard for IT Service Management Systems (ITSMS). This certification demonstrates our commitment to delivering secure, reliable, and high-quality IT services aligned with global best practices and evolving customer expectations.
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ISO/IEC 20000-1:2018 defines the requirements for establishing, implementing, maintaining, and continually improving an IT Service Management System. The standard ensures IT services are consistently delivered in line with organizational objectives, operational requirements, and customer needs.
It emphasizes service quality, risk management, incident and change control, and continuous improvement making it especially relevant for technology and software driven organizations.
Beveron Technologies has achieved ISO/IEC 20000-1:2018 certification for its Service Desk and Installation Management System, reinforcing our focus on operational excellence and customer-centric service delivery.
Efficient service desk operations with faster response and resolution times.
Standardized and controlled installation and deployment management.
Proactive incident, problem, and change management.
Continuous service-level monitoring and performance improvement.
This certification validates the strength of our service management framework and the reliability of our software solutions.
At Beveron Technologies, ISO/IEC 20000-1:2018 is fully embedded into our operational processes through:
These practices enable us to deliver scalable, secure, and dependable service management solutions to enterprises, legal teams, and organizations worldwide.
The ISO/IEC 20000-1:2018 certification reflects Beveron Technologies’ commitment to internationally recognized service management standards and continual improvement. It assures our clients that our service desk and installation management solutions are built on proven best practices delivering reliability, compliance, and long-term confidence.
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