WHY CLIENT PORTAL NEEDED FOR LAW FIRMS?

Published On : June 21, 2021

Clients are most important assets in your law firm. Focus on building strong client relationship is essential for any modern law firm for its growth. Client satisfaction is the key to creating a long-term relationship with your clients. Happy clients will be in touch with you for any legal assistance , more over they recommend your service to others.

In this modern era of instant messaging and real time updates , clients are looking for immediate update from you on legal matters than in periodic reports. A client portal is an essential gateway for you to connect with your clients anywhere at any time. Client portal increases communication and efficiency of matter handling. This secured extra channel gives your clients with option to share digital files, matter updates and notifications with a web browser. You can easily collaborate with your clients and team in real time with around the clock availability.

Another important benefits for clients are availability of communication channel to share their queries on any legal matters and law firms can answer it promptly. Your team will be more responsive in answering such queries in digital platform where queries are tracked. You can share case updates, court sessions, payment and expenses with instant notifications where by clients feel better confidence that they are on a click away from your law firm. Powerful collaboration will lead better client loyalty and satisfaction. If you would like to know benefits of having client portal and a live software demo please get in touch with us on +971 55 764 8808 (WhatsApp)